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Arts House Limited (AHL) is a not-for-profit organisation committed to enriching lives through the arts. AHL runs The Arts House, a multidisciplinary arts centre with a focus on literary programming located in the heart of Singapore's Civic District; manages Goodman Arts Centre and Aliwal Arts Centre, two creative enclaves for artists, arts groups and creative businesses; and presents festivals through the arts centres. AHL presents the Singapore International Festival of Arts, the annual pinnacle celebration of performing arts in Singapore commissioned by National Arts Council. It also manages the exhibition and performance spaces located at ARTrium @ MCI. 

AHL, formerly known as The Old Parliament House Ltd., was set up in 11 Dec 2002 as a public company under the National Arts Council. It was officially renamed Arts House Ltd. on 19 Mar 2014.

 

JOIN US

  • Manager, Business Development
  • Manager, Facilities Management
  • Manager, Programmes
  • Digital Marketing Manager
  • Graphic and Web Designer
  • Senior Executive, Human Resource
  • Executive, Finance

Please submit your applications to hr@artshouse.sg by 14 July 2017. We regret that only shortlisted candidates will be notified. 

 

Manager, Business Development

Responsibilities & Duties: 

1. New Business Developments

  • Conceptualise, develop and implement long-term growth strategies to maximise revenue growth and customer satisfaction through proactive venue hiring and commercial activities.
  • Research, Identify and Reach out to potential new clients and new markets to seek out a robust pipeline of business opportunities.
  • Developing market strategies to promote AHL venues as the preferred venues for arts events and commercial activities.
  • Maintain a network database of past, present and potential clients in developing and growing customer relationships.

 

2. Venue Hiring & Client Retention

  • Conceptualise, develop and manage all business operations of AHL venues to achieve full bookings for arts events and functions and other commercial activities to be held in the venues.
  • Support the Centre (Venue) Managers in developing and maintaining long-term relationships with existing tenants and customers.
  • Render professional and diplomatic management of contract negotiations for venue and commercial tenants.
  • Develop strategies in handling objections and working through with clients to achieve a positive conclusion.
  • Render excellent customer service to clients who hold their events in AHL venues by overseeing and assisting in equipment rental, F&B arrangement, venue set up as ordered by the clients.
  • Render personalised services by on-site presence to ensure the immediate address to concerns/problems and/or last minute requests from clients.
  • Ensures the timely delivery of services and attention to clients.

 

3. Administration & Communications

  • Maintain the Venue Hiring Calendar, Hire Agreements, Renewals and all correspondences with tenants, past, current and potential clients.
  • Maintain close communications with internal function partners (such as Marketing, Facilities Management, Venue Managers, etc.) to ensure excellent customer services and the selling of venue facilities.
  • Maintain the up-to-date databases of customers.
  • Ensures timely submission of report and forecasting.
  • Assist in budget and control.
  • Conduct briefing and debriefing of business development plans and activities to the relevant internal partners. 

Position Requirements: 

  • Degree in Marketing, Business Management or relevant discipline.
  • Proficiency in using and applying MS Office at work.
  • At least 6 years in sales, marketing or business development with proven records in meeting business targets or revenues.
  • Previous experience in venue hire or leasing operations are desirable.
  • Possess good communication, writing and interpersonal skills.
  • Possess good organisational and leadership skills.
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Possess tact, diplomacy and a keen sense for details. 

 

Manager, Facilities Management

Responsibilities & Duties:

1. Facilities Management

  • Lead a team of facilities staff and in-house vendors on the day-to-day operations of the soft FM services.
  • Conduct regular on-site inspection with service vendors to ensure quality work/service deliverance.
  • Schedule, plan, organise and manage staff responsible for maintenance, repair, and upkeep of buildings and facilities. Prioritise organisational needs, complaints, work orders, coordinating with other departments to schedule a time frame for completion and scheduling work assignments.
  • Conduct weekly review with in-house FM team members to ensure timely follow up to service requests, complaints and feedback.
  • Manage and monitor custodial care of building, facilities, grounds and properties.
  • Assist in managing contracts for maintenance services provided by outside vendors. 
  • Ensure compliance with applicable codes, laws, rules, regulations, standards, policies and procedures.
  • Assist to develop policies and procedures manuals for building maintenance functions, grounds maintenance and custodial services.
  • Liaise with tenants on M&E and building matters.
  • Work alongside the facilities team on all areas of work.
  • Coordinate projects and work activities with other departments, contractors, consultant, outside agencies, or others as needed.
  • Coordinate procurement of equipment, supplies and materials to perform required duties effectively and efficiently.
  • Assist in the performance of subordinate and employee periodic job performance review.
  • Mentor and counsel subordinates on teamwork and work improvement.
  • Prepare, complete and submit the various forms, reports, correspondence, purchase orders, budget documents, plans, records and presentations in a timely manner.
  • Assist in Budgetary planning and control.
  • Perform the required administrative functions.
  • Read and interpret construction drawings, blueprints, codes and specifications and update management accordingly.

 

2. Security & Safety Management

  • Conduct periodical review and audit to security & safety measures for the venues.
  • Conduct annual fire drill for tenants and staff.
  • Setting up fire/floor warden team.
  • Acts as Liaison Officer with the Singapore Civil Defense Force and other related agencies in relation to compliance issues.

Position Requirements:  

  • Degree or Diploma in Building Management/Mechanical Engineering/Electrical Engineering.
  • Possessing a valid Fire Safety Manager Certificate to perform FSM duties.
  • Proficiency in using and applying MS Office at work.
  • At least 6 years relevant experience in Building Management, Building Maintenance or Facilities Management for a commercial building.
  • Possess good communication, writing and interpersonal skills.
  • Possess good organisational and leadership skills
  • Able to work independently and effectively under pressure to meet tight deadlines. 

  

Manager, Programme

Responsibilities & Duties:

Programme Management

  • Works as an integral member of the Programming team under the direction of the Head of Programming.
  • Conceptualises, develops, and executes arts programmes and projects in line with the programing strategy of the Arts House and at other prescribed venues determined by AHL
  • Proactive in developing relationships with literary artists and arts organisations.
  • Programme Administration and logistics that includes ticketing, regular monitoring and reporting of project status and budgets, front-of-house duty and customer management, and obtaining necessary approvals from internal and external parties.
  • Works closely with the Marketing and Centre Management Teams in the marketing of Arts House programmes, customer/stakeholder relationship building and contributing to the brand identity of AHL.
  • Works closely with the Partnership Team to seek out and obtain sponsorships for arts events including making recommendations for arts grants.
  • Resolves operational issues and conducts investigations on issues/complaints and makes recommendations on courses of action including service recovery and the prevention of recurrences. 

Position Requirements:

  • Passionate about literary arts.
  • Degree in Arts, preferably major in English Literature. 
  • At least 3 years relevant experience in arts organisations with strong aptitude/interest for programming.
  • Fluent in English and proficiency in Malay or Tamil will be an advantage.
  • Proficiency in using and applying MS Office at work.
  • Knowledge of the arts and culture scene in Singapore
  • Possess good communication, writing and interpersonal skills.
  • Strong team player with good organisational skills
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Able to work on weekends and after regular office hours.

 

Digital Marketing Manager (1-year contract)

Responsibilities & Duties

  • Provide strategic and technical leadership in digital marketing best practices
  • Own and manage AHL’s audience data and CRM platforms, deliver insights on data and transform these into data-informed marketing plans
  • Develop and deliver consistent cross-channel customer journeys across platforms and touchpoints
  • Develop and execute email marketing strategy with clear audience segmentation to optimize conversions
  • Lead on lead-generation efforts including email marketing, social media marketing, paid search or online advertising, and search engine optimization 
  • Review, develop and manage online e-commerce channels
  • As part of a cross functional team, manage website with view to optimising content for search and user experience
  • As part of the Marcoms team, lead on, plan and execute 360 marketing and communications campaigns

Position Requirements:  

  • Bachelor’s Degree in Communications, Marketing, or relevant discipline
  • At least 6 years of relevant experience, preferably in marketing or public relations agencies
  • Expertise in Google AdWords, SEO and SEM, data analysis, email marketing and lead generation
  • Experience with managing CRM and CMS platforms
  • Possess excellent communication skills, both written and verbal, and good interpersonal skills
  • Possess good organisational and leadership skills
  • Able to work independently and effectively in a fast-paced environment, and under pressure to meet tight deadlines

 

Graphic and Web Designer

Responsibilities & Duties

  • Production of brand identities and concepts for AHL’s art centres and multidisciplinary programmes
  • Development and execution of visual concepts for marketing and communication campaigns
  • Design and production of marketing and communications materials both digital and print, including EDMs, marketing collateral and social media content
  • Design and ongoing development of AHL’s websites and pages with view to brand consistency and optimization of layout and user experience
  • Design and develop user interfaces for online and mobile platforms 

Position Requirements: 

  • Candidate must possess at least a post graduate diploma/professional degree in Art/Design/Creative Multimedia or equivalent
  • At least 3 years of relevant experience in related field
  • Good communications skills and ability to work as part of an integrated marketing communications team including a senior designer
  • Strong portfolio in graphic and web design
  • Experience with creative brainstorming, creative brief development and creative execution
  • Excellent knowledge in image editing tools, (Eg.Photoshop, Illustrator, InDesign, etc), web editing tools (Eg. Dreamweaver, Flash, etc) and use of Html, CSS and JavaScript for UI design purpose
  • Working experience in and understanding of interaction and UI design
  • Able to work independently and effectively in a fast-paced environment, and under pressure to meet tight deadlines

  

Senior Executive, Human Resource (1-year contract)

Responsibilities & Duties:

  1. Recruitment:
  • Ensure that the requesting departments comply with the Recruitment Policy by filing the proper job requisitions documents to HR for action (e.g. management’s approval, job description) etc.
  • Sourcing for suitable candidates such as placing of advertisements, etc.
  • Ensuring adherence to government regulations on recruitment such as wording in advertisement, placing the advertisement on Jobbank, etc.
  • Maintaining and updating the database of candidates in compliance within the PDPA framework.
  • Arrange for interviews and timely communications with shortlisted candidates.
  • Prepare the logistics for the interviews.
  • Performing background verifications of the shortlisted candidates.
  • Communicating the offers to the selected candidates.

   2. Induction and Orientation

  • Timely preparation of offer letters to the selected candidates.
  • Collecting and collating all relevant documents to build a Personal File for each selected candidates
  • Prepare the necessary onboarding administrative detail such as printing name cards, allocation of work station and stationery, setting up of computer, etc.
  • Conduct orientation for new staff on their 1st day of work.

   3. Performance Evaluation

  • The timely sending out of performance evaluation forms to departments for the purposes of staff confirmations, annual performance evaluations, contract renewals, etc.
  • Close follow up to ensure the timely return and completion of the above.
  • Secure the instructions of the HR Manager on the next step of action.

   4. Payroll & Training Administration:

  • Close follow up with departments for the submissions of payroll documents such as overtime claims, time cards, etc.
  • Computation of overtime and other payments.
  • Running the monthly payroll and preparing the journal.
  • Sourcing of training providers.
  • Registration of staff for training.
  • Close follow up with the trainees for the submission of training reports.
  • Scan copies of training manual/hand-outs and upload them into shared drives for sharing with other staff.
  • Submission for training grants.

   5. Managing the E-Leave System:

  • Keeping track of the attendance of staff by conducting regular audit of the e-leave system.
  • Close follow up for the submissions of medical certificates and other certificates that are required as evidence for the applications of certain leaves.
  • Liaise with the vendor on any technical hitch to the system.
  • Maintaining the E-Leave System.

   6. Tracking of Staff Benefits

  • Keeping records of staff benefits reimbursements including dental, arts appreciation, etc.
  • Liaise with insurer on medical and insurance submissions.

   7. Staff Events

  • Assist in planning of company events or activities on occasions by management’s approval
  • Assist in the logistics and coordination leading up to the events including sourcing for caterers, venues, event planner, etc.
  • Work closely with HR Manager in ensuring the successful execution of staff events. 

Position Requirement:

  • Degree or Diploma Business Management or related discipline. 
  • Possessing a HR Diploma or Certificate from a local recognised body is an added advantage.
  • Proficiency in using and applying MS Office at work.
  • At least 2 years relevant experience in Human Resource Administration.
  • Possess good communication, writing and interpersonal skills.
  • Possess good organisational and leadership skills
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Has a keen sense of confidentiality and discernment.

 

Executive, Finance

Responsibilities

  • Perform either AR or AP functions; job rotation expected.
  • Assists in accounts closure, reporting and compliance.
  • Contribute to systems improvement works. 

Requirements

  • Degree in Accounting/Finance or equivalent.
  • Audit exposure and/or other relevant experience.
  • Team player with commitment, initiative and drive.
  • Preferably able to start work immediately.



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T: +65 6332 6900 / F: +65 6336 3021 / E: enquiries@artshouse.sg
1 Old Parliament Lane Singapore 179429