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Arts House Limited (AHL) is a not-for-profit organization committed to enriching lives through the arts. AHL manages two key landmarks located in the heart of Singapore’s Civic District -- The Arts House, a multidisciplinary arts centre with a focus on literary programming, and the Victoria Theatre & Victoria Concert Hall, a heritage building that is home to the Singapore Symphony Orchestra. It also runs the Goodman Arts Centre and Aliwal Arts Centre, two creative enclaves for artists, arts groups and creative businesses, and performing arts space Drama Centre. AHL presents the Singapore International Festival of Arts, the annual pinnacle celebration of performance and interdisciplinary arts in Singapore commissioned by the National Arts Council.

AHL was set up on 11 Dec 2002 as a public company under the National Arts Council and was formerly known as The Old Parliament House Limited. It was officially renamed Arts House Limited on 19 Mar 2014.

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Arts House Limited - Full-Time Positions: 

Arts House Limited - Contract Positions: 




Please submit your applications to hr@artshouse.sg. We regret that only shortlisted candidates will be notified.


 

 

Head, Partnership Development

Responsibilities & Duties:

1. Strategy and planning

  • Identify strategic partners across a variety of clusters, industry, and specific area of expertise who are keen to work with AHL and develop strong, long-term partnerships.
  • Collaborate with the departments within AHL to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages.
  • Evaluate the financial, non-financial benefits and potential risks of new partnership as well as to close partnership agreements while balancing AHL goals and economic potential.
  • Lead the fundraising planning process and produce effective strategies to achieve income targets.
  • Secure funding sources for partnerships and sponsorships, including grants.
  • Collaborate with designers, marketing and communication and other relevant teams within AHL to devise partnership collateral.
  • Provide thought leadership, strategic insight, and clear communication (written and verbal) to team members on partnership, sponsorship and fundraising initiatives.
  • Develop and maintain effective partnership journeys for the development of relationships and retention.

2. Financial planning and budget management

  • Develop and track measures of success and create progress reports for all partnerships and sponsorships.
  • Responsible for cost-effective budgets to achieve action plans.


3. Administration

  • Oversee and manage the development of the team.
  • Manage an effective team that delivers fundraising income and meeting set targets.
  • To carry out and assume any other duties and responsibilities as and when assigned by the Management.

Position Requirements:

  • Bachelor Degree in Marketing/ Business Management.
  • At least 5 years of experience in sponsorship and fundraising capacity, in positions of progressive responsibility, preferably in a not-for-profit or association movement.
  • A successful track record in sponsorship or similar sales programme in meeting or exceeding an annual quota of SGD1 million. 
  • Demonstrated success in strategic planning, proposal development, and in identification, solicitation and closing of sponsorship and business deals.
  • Track record of developing corporate partnership is strongly preferred.
  • Strong interpersonal skills and business writing skills.
  • Play a strong leadership role in driving company values and translating them to colleagues.



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Head, Sales

Responsibilities & Duties:

1. Sales

  • Develop, review and report on the sales department’s long-term growth strategy, ensuring the strategic objectives are well understood and executed.
  • Establish sales objectives by forecasting and developing annual sales quotas for all AHL venues; projecting expected sales volume and profit.
  • Review, develop and implement new business initiatives and setting targets for the sales team.
  • Forming strategic partnerships with other organizations and the management to leverage their existing networks.
  • Working closely with members of the sales team to identify opportunities and generate new business.
  • Oversee the day to day management of the sales team and ensure the effective achievement of the department’s functional objectives.
  • Analyse existing market strategies and make changes, where appropriate, to promote AHL venues as the preferred venues for arts events and commercial activities.   
  • Monitors external and internal environment for development of new market segments.
  • Working with the marketing team to devise marketing materials and tools to support the sales team in increasing revenue and profits.

 
2. Communication and administration

  • Manage, monitor and communicate the financial and physical resources, administration and budgeting for the team.
  • Maintain close communications with internal function partners (such as Marketing, Facilities Management, Event Services, Centre Management etc.) to ensure excellent customer services and the selling of venue facilities.
  • Any other duties and responsibilities as and when assigned by AHL Management

Position Requirements:

  • Degree in Marketing, Business Management or relevant discipline.
  • At least 12 years in sales, marketing or business development with proven records in meeting business targets or revenues.
  • Sound commercial skills
  • Previous experience in venue hire or leasing operations are desirable.
  • Possess good communication, writing and interpersonal skills.
  • Possess good organizational and leadership skills.
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Possess tact, diplomacy and a keen sense for details.

 



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Manager, Facilities

Responsibilities & Duties:

1. Facilities Management:

  • Lead a team of facilities staff and in-house vendors on the day-to-day operations of the soft FM services.
  • Conduct regular on-site inspection with service vendors to ensure quality work/service deliverance.
  • Schedule, plan, organize and manage staff responsible for maintenance, repair, and upkeep of buildings and facilities. Prioritize organizational needs, complaints, and work orders, coordinating with other departments to schedule a time frame for completion and scheduling work assignments.
  • Conduct weekly review with in-house FM team members to ensure timely follow up to service requests, complaints and feedback.
  • Manage and monitor custodial care of building, facilities, grounds and properties.
  • Assist in managing contracts for maintenance services provided by outside vendors.
  • Ensure compliance with applicable codes, laws, rules, regulations, standards, policies and procedures.
  • Assist to develop policies and procedures manuals for building maintenance functions, grounds maintenance and custodial services.
  • Liaise with tenants on M&E and building matters.
  • Work alongside the facilities team on all areas of work.
  • Coordinate projects and work activities with other departments, contractors, consultant, outside agencies, or others as needed.
  • Coordinate procurement of equipment, supplies and materials to perform required duties effectively and efficiently.
  • Assist in the performance of subordinate and employee periodic job performance review.
  • Mentor and council subordinates on team work and work improvement.
  • Prepare, complete and submit the various forms, reports, correspondence, purchase orders, budget documents, plans, records and presentations in a timely manner.
  • Assist in Budgetary planning and control.
  • Perform the required administrative functions.
  • Read and interpret construction drawings, blueprints, codes and specifications and update management accordingly.


2. Security & Safety Management:

  • Conduct periodical review and audit to security & safety measures for the venues.
  • Conduct annual fire drill for tenants and staff.
  • Setting up fire/floor warden team.
  • Acts as Liaison Officer with the Singapore Civil Defense Force and other related agencies in relation to compliance issue.


3. Others

  • To carry out and assume any other duties and responsibilities as and when assigned by the senior management.


Position Requirements:

  • Degree or Diploma in Building Management/Mechanical Engineering/Electrical Engineering.
  • At least 6 years relevant experience in Building Management, Building Maintenance or Facilities Management for a commercial building.
  • Proficiency in using and applying MS Office at work.
  • Possess good communication, writing and interpersonal skills.
  • Possess good organizational and leadership skills
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Possessing a valid Fire Safety Manager Certificate to perform FSM duties.

 

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Assistant Manager, Programmes

Responsibilities & Duties:

  • Works as an integral member of the programming team under the direction of the Head of Artistic Programming
  • Conceptualises, develops, and executes arts programmes and projects in line with the programming strategy of The Arts House and at other prescribed venues determined by AHL.
  • Manages all administrative and logistical areas including programme budgets and time-lines, ticketing, front-of-house and customer management, obtaining necessary approvals and licenses from internal and external parties.
  • Works closely with Marketing, Communications and the Centre Managers for AHL programmes, cultivating and maintaining artists/stakeholder relationships
  • Supports Partnership Development to canvas and secure sponsorships for arts events. This includes making recommendations for possible grants and funding sources.
  • Resolves operational issues and proactively address issues/complaints that surface Readily learns from mistakes and find solutions for problems that may arise.
  • Any other duties as assigned by the Management.


Position Requirements:

  • Degree in Arts and/or Social Sciences, or equivalent self-taught knowledge of the arts. A subject concentration in English Literature is a bonus.
  • At least four (4) years of relevant experience in an arts organization or relevant arts context, demonstrating a strong aptitude/interest for programming.
  • Fluent in English and proficiency in a mother tongue language will be an advantage.
  • Proficiency in using and applying MS Office at work.
  • Possesses good communication skills, both spoken and written
  • Is a dynamic and strong team player with good organizational skills
  • Able to work independently and effectively under pressure to meet tight deadlines
  • Enthusiasm and passion for literary arts
  • Knowledge of the arts and culture scene in Singapore
  • Able to work on weekends and after regular office hours

 

 

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Senior Executive, Sales

Responsibilities & Duties:

1. Sales

  • Implement and regularly review the strategy to maximize revenue generation through proactive venue hiring, function and commercial activities.
  • Research, Identify and reach out to potential new clients and new markets to seek out a robust pipeline of business opportunities.
  • Maintain and develop good relationships with existing clients and vendors.

2. Venue Hiring & Client Retention

  • Manage the guest experience from the venue user’s perspective by establishing, inspiring and maintaining AHL’s guest experience as a core component of the organization’s strategic priorities and daily operations.
  • Ensure the events are managed effectively including renting of equipment, food and beverage orders from preferred caterers and venue set up.
  • Manage contractual negotiations and relationships for venue activities including the venue tenants.
  • Implement marketing strategies which promote the venue hire offer to the market, take bookings and develop key relationships.


3. Administration & Communications

  • Maintain the venue hiring calendar, hire agreements, renewals and all correspondences with tenants, past, current and potential clients.
  • Maintain close communications with internal function partners (such as Marketing, Facilities Management, Centre Managers, etc.) to ensure excellent customer services and the selling of venue facilities.
  • Maintain an up-to-date database of customers.
  • Ensure timely submission of report and forecasting.
  • Assist in budget and control.
  • Communication of venue activity to relevant staff including the Centre Manager and finance.
  • Any other duties and responsibilities as and when assigned by AHL Management.


Position Requirements:

  • Diploma/ Degree or equivalent professional qualification.
  • Minimum 3 to 4 years of relevant experience.  Previous experience from venue hire or leasing operations.
  • Proven experience of successfully planning and delivering corporate/ private events, ideally arts events.
  • A creative and target driven individual with excellent interpersonal skills.
  • Having established and maintained efficient and effective project monitoring and evaluation systems.
  • Target driven with proven sales ability.
  • A diplomatic person who is confident and effective at dealing with people at all levels.
  • Articulate and persuasive speaker and writer.
  • A co-operative team player and effective networker who fosters excellent internal and external partnerships and relationships.
  • Highly organized and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
  • Ability to work under pressure and prioritise tasks, as directed as well as using own initiative.
  • A ‘service driven’ and ‘can do’ attitude.
  • Creative person with an interest in arts will be ideal.
  • Personal commitment to continuous self-development.

 

 

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Operations Executive

Responsibilities & Duties:

1. Building operations

  • To conduct regular building inspections, preventive maintenance of building facilities including electrical, air-conditioning, plumbing and sanitary, fire protection system, AV system and checks and to recommend appropriate action to rectify any fault, damages, etc.
  • Prepare, set up and operate all AV equipment in time for services and events.
  • Provide logistic support for events
  • Work and coordinate with outside contractors/suppliers on facilities and equipment repairs, furniture moving, electrical projects, painting work and light construction, etc

2. Building works & maintenance

  • To call for quotations, recommend contractors and supervise contractors work
  • To coordinate repair and improvement works
  • To attend to complaints/requests from tenants/occupiers and liaise with all relevant parties concerned
  • To supervise cleaning, landscaping, pest control, and other service contractors work.
  • Ensures that proper safety measures are taken by the contractors and their staff.


3. To carry out and assume any other duties and responsibilities as and when assigned by Manager, Facilities Management.


Position Requirements:

  • NITEC in Mechanical / Electrical / Building Engineering or equivalent.
  • At least 2 years working experience in the building maintenance of commercial, buildings or museums.
  • Theatre operations or arts industry knowledge is desirable.
  • Analytical capabilities, communication and teamwork skills are crucial.
  • Required to perform shift duties
  • Perform emergency call back duty
  • Must be physically capable of performing the duties of the position including bending, squatting, stretching and lifting up to 25 pounds on a regular basis.

 


 

 

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Executive, HR (1 year contract)

Responsibilities & Duties:

  • OT and time-sheets are in hardcopies. Computation of OT for full-time employees and time-sheets for casual employees. To input accurately into TimeSoft for payroll processing.
    • Review the various time-sheet templates and find possible way to improve processes or recommend automation to reduce paperwork and improve accountability rather than rely on paper time-sheets
  • Review payroll processes
    • To review timeline, cut-off date and advise all Supervisors
    • Put in place a SOP for capturing end-to-end payroll processes to ensure clear guidelines are in place on how to process payroll and also help manage queries from employees. Make recommendations to fine-tune payroll process
    • Process payroll
  • Employee earnings (IR8A, Appendix 8B, IR8S) reporting.
    • Conduct compliance check for year 2019 payroll data starting from January 2019
    • Review and ensure compliance with CPF and tax treatment on payroll items
    • Gather information on any pay items outside payroll, any reimbursement, petty cash items that might by subjected to CPF or taxable.
  • Support in Payroll Outsourcing (including sourcing and identifying of payroll outsourcing company)
    • Conduct feasible study of outsourcing payroll and sourcing for suitable vendors
    • o Coordinate with the appointed Payroll Provider and will be responsible for a seamless transfer of inhouse payroll outsourcing to an external payroll outsourcing provider. Duties would include the following:
      • Work out a project timeline for the project implementation
      • Lead the project and ensure that accuracy of payroll details
      • Ensure payroll register, payroll summary, overtime register, reconciliation report, Variance report, Payslip and Statutory Contribution reports are 100% correct during the Go-Live month
      • Ensure that the payroll process is in a steady-state in the following 2 months
  • Ensure that compensation practices are in compliance with current laws and regulations
  • Training Admin
    • Sourcing of training providers and courses.
    • Registration of staff for training.
    • Close follow up with the trainees for the submission of training reports.
    • Scan copies of training manual/hand-outs and upload them into shared drives for sharing with other staff.
  • Recruitment
    • Assist in end-to-end recruitment process, including ensuring all the Manpower Request Forms are approved, posting of advertisements, shortlisting and coordinating of candidates for interviews, and liaising with agencies.
    • Ensure all hiring documents are in order for verifications for data entry
  • Performance Management Admin
    • Provide support and coordinate activities related to the performance appraisal process including scheduling of staff briefing, preparing of forms for dissemination, collating of duly completed forms, scheduling of moderation meetings, data entry of scores into database.
    • Ensure all promotion forms are completed and submitted
    • Ensure all signed appraisal forms are filed in the P-File
    • Collate development recommendations stated in the appraisal forms for internal HR review


Job Requirements:

  • Degree or Diploma in Business Management or related discipline
  • Possessing a HR Diploma or Certificate from a local recognized body is an added advantage.
  • Good knowledge of Employment Act, employment regulations and related regulations.
  • At least 3 years relevant experience in broad-based Human Resource Administration
  • Must have worked in a payroll function in a company or payroll outsourcing company.
  • WSQ in Process Payroll, working knowledge of MOM, CPF & IRAS legislations.
  • Hands-on experience in HRMS
  • Proficient in MS Office.
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Has a keen sense of confidentiality and discernment

 

 

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Manager, HR – Compensation & Benefits (3 months contract)

Responsibilities & Duties:

  • Design a compensation package based on business goals and strategy
  • Create an effective compensation guideline that matches our work and organisational culture with internal equity and external competitiveness
  • Collaborate with consultancy houses to support the review of job grade and salary structure
  • Write and analyse job descriptions for position classifications
  • Conduct analysis and benchmarking to determine salary competitiveness
  • Compare benefits and compensation plans, job classifications, and salaries through data and cost analyses
  • Ensure compensation and benefits plans are cost-effective and competitive
  • Prepare reports and recommendations based on research and analysis regarding job descriptions, salaries, and classifications to senior management


Requirements:

  • Degree in Human Resources Management, Business Management/ Administration or related discipline
  • Minimum 6 years of experience in HR with good compensation and benefits knowledge
  • Independent and possesses initiative, analytical and problem-solving skills
  • Meticulous with a good eye for detail
  • Excellent interpersonal skills to engage with internal and external stakeholders and advise on compensation and benefits issues

 

 

 




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T: +65 6332 6900 / F: +65 6336 3021 / E: enquiries@artshouse.sg
1 Old Parliament Lane Singapore 179429