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Arts House Limited (AHL) is a not-for-profit organisation committed to enriching lives through the arts. AHL manages two key landmarks located in the heart of Singapore’s Civic District – The Arts House, a multidisciplinary arts centre with a focus on literary programming, and the Victoria Theatre & Victoria Concert Hall, a heritage building that is home to the Singapore Symphony Orchestra. It also runs the Goodman Arts Centre and Aliwal Arts Centre, two creative enclaves for artists, arts groups and creative businesses, and performing arts space Drama Centre. AHL presents the Singapore International Festival of Arts, the annual pinnacle celebration of performance and interdisciplinary arts in Singapore commissioned by the National Arts Council.

AHL was set up in 11 Dec 2002 as a public company under the National Arts Council and was formerly known as The Old Parliament House Limited. It was officially renamed Arts House Limited on 19 Mar 2014.
 

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Arts House Limited - Full Time Positions: 

Please submit your applications to hr@artshouse.sg. We regret that only shortlisted candidates will be notified. 


ARTS HOUSE LIMITED - FULL TIME POSITIONS:

Head, Centre Programming

Responsibilities & Duties:

1.  Programmes Management

  • Works as an integral member of the Programming team to develop strategies and plans for AHL programmes.
  • Articulate the direction of AHL programmes and co-lead in the development and management of relationships with artists, arts institutions and stakeholders.
  • Conceptualises, develops, and executes arts programmes and projects in line with the programming strategy at other prescribed venues determined by AHL.
  • Works closely with the Marketing and Centre Management Teams in the marketing of AHL centres programmes, build customer/stakeholder relationship and contribute to the brand identity of AHL.
  • Works closely with the Partnership Team to seek out and obtain sponsorship for arts events including making recommendations for arts grants, and facilitate content development for AHL events.
  • Resolves operational issues and conducts investigations on issues/complaints and makes recommendations including service recovery and prevention of recurrences.


2.  Administration and Budget

  • Develop and implement procedures and manuals, and standard operating policies for supporting artists, the presentation and commissioning of arts performance and running of the Programming Department.
  • Work on the overall performance, output, key objectives and development of the Programming Department.
  • Monitor and review the annual Programming budget and other resources.
  • Develop and monitor contracting and budgeting processes.
  • Ensure staff professional development and potential for advancement, particularly in relation to relevant professional skills.
  • Ensure that programming objectives are met in a cost-effective manner and within approved budgets.


Position Requirements:

  • Degree in Arts, Literature or in relevant fields, or equivalent professional qualification
  • Minimum 5 to 7 years of programming or curating experience in an arts institution or art-centered festival
  • Possess good knowledge of the local performing arts scene
  • Possess good communication, writing and interpersonal skills
  • Strong team player with good organization skills
  • Good numeracy skills and meticulous with budgetary checks and controls
  • Possess good oral and computer presentation skills
  • Fluent in English
  • Able to work independently and effectively under pressure to meet tight deadlines
  • Able to work on weekends and after office hours

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Head, Literary Arts

Responsibilities & Duties:

1.  Programmes Management

  • Works as an integral member of the Programming team to conceptualise, develop and deliver compelling, creative and innovative literary programmes
  • Work closely with the Management to articulate the direction of literary programmes and provide literary leadership and expertise to the Programming team
  • Lead in building partnerships and artistic collaborations with other literary arts centers internationally and develop and manage relationships with artists and stakeholders.
  • Works closely with the Partnership Team to seek out and obtain sponsorship for literary arts programmes including making recommendations for arts grants.
  • Works closely with Marketing team to develop promotional strategies for literary arts programmes and events
  • Resolves operational issues and conducts investigations on issues/complaints and makes recommendations on courses of action including service recovery and prevention of recurrences

2.  Administration and Budget

  • Develop and implement procedures and manuals, and standard operating policies for supporting artists, the presentation and commissioning of arts performance and running of the Literary Arts Centre.
  • Monitor and review the annual budget and other resources for programming.
  • Develop and monitor effective contracting and budgeting processes.
  • Ensure staff professional development and potential for advancement, particularly in relation to relevant professional skills.
  • Ensure that programming objectives are met in a cost-effective manner and within approved budgets.

Position Requirements:

  • Degree in Arts, Literature or in relevant fields, or equivalent professional qualification
  • Minimum 5 to 7 years of experience in literary education, publishing, reading literacy, or related with proven success in programme development.
  • A broad professional and literary network, or experience developing such network is essential.
  • Possess good knowledge of the local performing arts and/or literary arts scene
  • Possess good communication, writing and interpersonal skills
  • Strong team player with good organization skills
  • Good numeracy skills and meticulous with budgetary checks and controls
  • Possess good oral and computer presentation skills
  • Fluent in English
  • Able to work independently and effectively under pressure to meet tight deadlines
  • Able to work on weekends and after regular office hours

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Head, Communications

Responsibilities & Duties:

1.  Communications Strategy

  • Deliver and develop a robust communications strategy and implementation plan which encompass PR and other communication vehicles, including new social platforms, video and other multi-media tools, and will be designed and developed based on research conducted to understand AHL’s multiple stakeholders and customers
  • Develop communication strategies for delivery of corporate culture and business strategy
  • Coordinate media interest in AHL and ensure regular contact with target media and appropriate response to media requests
  • Act as AHL’s representative with the media and develop strong relationships with media representatives
  • Manage media relations and maximize media opportunities
  • Establish and drive internal and external communications strategy that positively affects employees’ and customers’ understanding, engagement and commitment with the result of an even stronger connection to AHL
  • Actively lead, mentor and manage the Communications team

2.  Planning and Budgeting

  • Develop the department’s strategic short and long term plan, which address critical issues in the communications area.  The plan will set out objectives for each strategic area of the department and outlines plans and budget for achieving those objectives
  • Drive continual process improvements and implement best practices to the smooth operations of the communications functions
  • Keep informed of development in the field of communications and public relations, not-for-profit management and governance

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Head, Human Resource

Responsibilities & Duties:

  • Support management by providing human resources direction, advice and counsel
  • Maintain knowledge of industry trends and employment legislation and ensure organisation's compliance
  • Develop strategic plans for a variety of HR matters including compensation, benefits, recruitment, health and safety etc.
  • Act to support the human factor in the company by devising strategies for performance evaluation, staffing, training and development etc.
  • Oversee all HR initiatives and systems
  • Monitor adherence to internal policies and audit standards
  • Deal with grievances and violations invoking disciplinary action when required
  • To carry out and assume any other duties and responsibilities as and when assigned by the Management.

Position Requirements:

1. Educational qualifications

  • Degree qualified

2. Experience

  • At least 15 years of experience in steadfast HR career

3. Specific skills required

  • Possess some years of experience in a key lead capacity and have demonstrated a strong track record in being a proactive leader
  • Ability to influence, effect changes and engage with management
  • Comfortable being hands-on with HR operations
  • Strong team player with good organization skills
  • Able to work independently and effectively under pressure to meet tight deadlines
  • Excellent communication skills

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Manager, Communications

Responsibilities & Duties:

1.  Communications Strategy

  • Deliver and develop a robust communications strategy and implementation plan which encompass PR and other communication vehicles, including new social platforms, video and other multi-media tools, and will be designed and developed based on research conducted to understand AHL’s multiple stakeholders and customers
  • Develop communication strategies for delivery of corporate culture and business strategy
  • Coordinate media interest in AHL and ensure regular contact with target media and appropriate response to media requests
  • Act as AHL’s representative with the media and develop strong relationships with media representatives
  • Manage media relations and maximize media opportunities
  • Establish and drive internal and external communications strategy that positively affects employees’ and customers’ understanding, engagement and commitment with the result of an even stronger connection to AHL
  • Actively lead, coach and mentor the Communications team

2.  Planning and Budgeting

  • Develop the department’s strategic short and long term plan, and address critical issues in the communications area.  The plan will set out objectives for each strategic area of the department and outlines plans and budget for achieving those objectives
  • Drive continual process improvements and implement best practices to the smooth operations of the communications functions
  • Keep abreast of the development in the field of communications and public relations, not-for-profit management and governance
  • To carry out and assume any other duties and responsibilities as and when assigned by the AHL Management

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Senior Executive / Executive, Communications

Responsibilities & Duties:

1. Media Management

  • Collaborate with internal communications team or appointed agency to device PR plans for events and festivals
  • Maintain close communication and liaison with appointed PR agency
  • Assist in media invitation and managing RSVPs for AHL programmes
  • Involved in media hosting during AHL programmes
  • Responsible in crafting and disseminating of Media Listings for AHL programmes
  • Planning and executing of Media Preview for AHL programmes
  • Archival and Media Monitoring for the organization
  • Maintain an updated media list

2. Corporate Communications

  • Assist in preparation of communications materials for presentations to various stakeholders
  • Manage filing and logistical arrangement for communications plans
  • Assist to prepare an outline and content for AHL Communications Handbook
  • Responsible for compiling AHL FAQs as part of the Communications Handbook
  • Assist in conducting Corporate Collateral Audit
  • Drafting AHL Corporate Boilerplate for use in Media Kits

3. Administration

  • Draft and compile half-yearly and annual reports
  • Ensure timely payments and processing of invoices and paperwork
  • To carry out and assume any other duties and responsibilities as and when assigned by the Management

 

Position Requirements:

  • Diploma or Bachelor Degree in Communications / Marketing or equivalent
  • At least 1 year of relevant working experience
  • Understand PR and communications methodology as well as general market best practices
  • Excellent communications skills
  • Team player with commitment, initiative and drive

 

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Manager, Partnership Development

Responsibilities & Duties: 

  • Prepare yearly fundraising strategy for AHL that aligns with AHL’s branding and ethics guidelines, whilst consulting with various departments to establish appropriate strategy.
  • Research and identify prospects to support AHL by leveraging on the various programmes and festivals.
  • Establish, cultivate, and maintain productive relationships with corporate organisations, foundations, individuals and statutory boards.
  • Conceptualise proposals and write grant documents to seek funding from prospects.
  • Consult with prospects to understand their needs and provide customised solutions.
  • Seek meetings with prospects to secure sponsorships and grant funding.
  • Ensure prompt acknowledgement of corporate and foundation gifts and sponsorships;
  • Stewardship of donor benefits and recognition in a timely manner
  • Develop growth strategy for current donors that will result in renewal opportunities for AHL.

Position Requirements:

1. Education

  • Bachelor’s degree in Business Administration / Marketing is preferred

2. Experience

  • At least 5 years of experience in sponsorship and MarComm, in positions of progressive responsibility, preferably in a nonprofit or association environment. 
  • Must have experience in building a sponsorship or similar sales program and success in meeting or exceeding a quota exceeding SGD1 million annually.

3. Skills

  • Demonstrated success in strategic planning, proposal development and in the identification, solicitation and closing of sponsorships and business deals.
  • Track record of developing corporate partnerships is strongly preferred.

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Manager, Programmes

Responsibilities & Duties:

  • Works as an integral member of the Programming team under the direction of the Head of Programming.
  • Conceptualises, develops, and executes arts programmes and projects in line with the programming strategy of the Arts House and at other prescribed venues determined by AHL
  • Proactive in developing relationships with literary artists and arts organisations.
  • Programme Administration and logistics that includes ticketing, regular monitoring and reporting of project status and budgets, front-of-house duty and customer management, and obtaining necessary approvals from internal and external parties.
  • Works closely with the Marketing and Centre Management Teams in the marketing of Arts House programmes, customer/stakeholder relationship building and contributing to the brand identity of AHL.
  • Works closely with the Partnership Team to seek out and obtain sponsorships for arts events including making recommendations for arts grants.
  • Resolves operational issues and conducts investigations on issues/complaints and makes recommendations on courses of action including service recovery and the prevention of recurrences.

Position Requirements:

  • Passionate about literary arts.
  • Degree in Arts, preferably major in English Literature. 
  • At least 3 years relevant experience in arts organisations with strong aptitude/interest for programming.
  • Fluent in English and proficiency in Malay or Tamil will be an advantage.
  • Proficiency in using and applying MS Office at work.
  • Knowledge of the arts and culture scene in Singapore
  • Possess good communication, writing and interpersonal skills.
  • Strong team player with good organisational skills
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Able to work on weekends and after regular office hours.

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Assistant Manager, Events Marketing

Responsibilities & Duties: 

  • Lead the event marketing activities for AHL festivals/ events
  • Assist in building the festivals/ events strategy aligned to AHL’s objectives to ensure the festivals’/ events’ success and excellence in event marketing execution
  • Build a strategic framework to social media management that meets AHL’s brand and business goals, social insights and content excellence
  • Identify and develop event marketing and communications campaigns for festivals/ events which encompass mainly digital paid media, social media, email marketing, PR, festival branding, etc
  • Develop content framework and promotional calendar including pre, during and post festivals/ events ensuring consistency of message across all communications
  • Support and take charge of several social media accounts, curating the best in class content for fan growth and retention. Cultivate and nurture the fan base to grow a strong community, in turn maximising brand experience and engagement
  • Conceptualise and craft social content that people love and connect with – sparking conversations, shares, likes and followers
  • Experiment with new and existing content formats across stills, gifs, videos, contests, pools, livestreams etc
  • Engage, interact and win over the community of followers, influencers and beyond – thus building brand reputation and trust on the social space
  • Responsible for pre and post festivals/ events reports for each programme outlining feedback for general reporting, evaluation and review, establishing measureable tracking methods, identification and implementation of best practices in all aspects of festivals/ events planning process, execution and review
  • Gather and analyse market intelligence, including market trend and consumer behaviour
  • Work closely with PR and Programming to achieve business goals
  • Responsible in assembling of financial forecast and budget creation for the festivals/ events marketing
  • Maintain close relationship with Finance team to coordinate the management of marketing budget for festivals/ events including tracking of expenses, purchase orders, etc.
  • Responsible in assembling of financial forecast and budget creation for the festivals/ events marketing.
  • Maintain close relationship with Finance team to coordinate the management of marketing budget for festivals/ events including tracking of expenses, purchase orders, etc


Position Requirements:

  • Degree in Marketing, Communications, New media or relevant field
  • Minimum 5 years of events marketing strategy, planning and execution
  • Experienced creating and crafting content both in visual and written form. On your own and through collaboration with inter departments and external partners at all levels. 
  • Expertise in community engagement, social customer care, and building reputations online 
  • Expertise in video production and editing preferred. 
  • Deep understanding and hands-on experience on tools in social analytics, listening, publishing, graphic design and video editing 
  • Live and breathe social media – across Facebook, Instagram, Twitter and Youtube.
  • People Management skills are essential.
  • Detail-oriented, highly organised and able to manage multiple tasks and projects simultaneously.
  • Strong written and verbal communications skills
  • Technical knowledge of on-line event management tools
  • Ability to work in a fast paced, high-energy work environment
  • Ability to interface with and manage vendors

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Manager, Sales

Responsibilities & Duties: 

1. Sales

  • Implement and regularly review the strategy to maximize revenue generation through proactive venue hiring, function and commercial activities
  • Maintain and develop good relationships with existing clients and vendors
  • Research, Identify and reach out to potential new clients and new markets to seek out a robust pipeline of business opportunities

2. Venue Hire

  • Manage the guest experience from the venue user’s perspective by establishing, inspiring and maintaining AHL’s guest experience as a core component of the organization’s strategic priorities and daily operations.
  • Ensure the events are managed effectively including renting of equipment, food and beverage order from preferred caterers and venue set up
  • Manage contractual negotiations and relationships for venue activities including the venue tenants
  • Implement marketing strategies which promote the venue hire offer to the market, take bookings and develop key relationships

3. Administration

  • Maintain the venue hiring calendar, hire agreements, renewals and all correspondences with tenants, past, current and potential clients
  • Liaise with key venue stakeholders on facilities management, security and cleaners
  • Communication of venue activity to relevant staff including the Centre Manager and finance
  • Maintain up-to-date database of customers
  • Ensure timely submission of report and forecasting
  • Assist in budget and control.
  • Any other duties and responsibilities as and when assigned by AHL Management

Position Requirements:

1.Education

  • Diploma/ Degree or equivalent professional qualification

2. Experience

  • Minimum 5 to 7 years of relevant experience.  Previous experience from venue hire or leasing operations
  • Proven experience of successfully planning and delivering corporate/ private events, ideally arts events

3. Skills

  • A creative and target driven individual with excellent interpersonal skills
  • Having established and maintained efficient and effective project monitoring and evaluation systems

4. Characteristics

  • Target driven with proven sales ability
  • A diplomatic person who is confident and effective at dealing with people at all levels
  • Articulate and persuasive speaker and writer
  • A co-operative team player and effective networker who fosters excellent internal and external partnerships and relationships
  • Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives
  • Ability to work under pressure and prioritise tasks, as directed as well as using own initiative
  • A ‘service driven’ and ‘can do’ attitude
  • Creative person with interest in arts will be ideal
  • Personal commitment to continuous self-development

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Senior Executive, Sales

Responsibilities & Duties: 

1. Sales

  • Implement and regularly review the strategy to maximise revenue generation through proactive venue hiring, function and commercial activities
  • Research, Identify and reach out to potential new clients and new markets to seek out a robust pipeline of business opportunities
  • Maintain and develop good relationships with existing clients and vendors

2. Venue Hiring & Client Retention

  • Manage the guest experience from the venue user’s perspective by establishing, inspiring and maintaining AHL’s guest experience as a core component of the organization’s strategic priorities and daily operations.
  • Ensure the events are managed effectively including renting of equipment, food and beverage order from preferred caterers and venue set up
  • Manage contractual negotiations and relationships for venue activities including the venue tenants
  • Implement marketing strategies which promote the venue hire offer to the market, take bookings and develop key relationships

3. Administration & Communications

  • Maintain the venue hiring calendar, hire agreements, renewals and all correspondences with tenants, past, current and potential clients
  • Maintain close communications with internal function partners (such as Marketing, Facilities Management, Centre Managers, etc.) to ensure excellent customer services and the selling of venue facilities
  • Maintain up-to-date database of customers
  • Ensure timely submission of report and forecasting
  • Assist in budget and control.
  • Communication of venue activity to relevant staff including the Centre Manager and finance
  • Any other duties and responsibilities as and when assigned by AHL Management

Position Requirements:

1. Education

  • Diploma/ Degree or equivalent professional qualification

2. Experience

  • Minimum 3 to 4 years of relevant experience.  Previous experience from venue hire or leasing operations
  • Proven experience of successfully planning and delivering corporate/ private events, ideally arts events

3. Skills

  • A creative and target driven individual with excellent interpersonal skills
  • Having established and maintained efficient and effective project monitoring and evaluation systems

4. Characteristics

  • Target driven with proven sales ability
  • A diplomatic person who is confident and effective at dealing with people at all levels
  • Articulate and persuasive speaker and writer
  • A co-operative team player and effective networker who fosters excellent internal and external partnerships and relationships
  • Highly organized and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives
  • Ability to work under pressure and prioritise tasks, as directed as well as using own initiative
  • A ‘service driven’ and ‘can do’ attitude
  • Creative person with interest in arts will be ideal
  • Personal commitment to continuous self-development

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Senior Technician, Facilities Management

Responsibilities & Duties: 

1. Production and technical services/operations:

  • Assists supervisors/managers in ensuring that production and technical needs of users are met in their respective areas of expertise.
  • Oversees the work of Technicians in ensuring that a high level of safety, quality service and craftsmanship is maintained.
  • To load/bump-in/out, rig and set up/strike relevant equipment for various productions, events and functions.
  • Operates the equipment for checks and plotting sessions, rehearsals and performances.
  • Ensures that all stage, backstage and production areas as well as equipment are kept neat, tidy and safe and secure.
  • Assists in other areas (not just within own specialized area) when needed.
  • To act as a mentor to technical production staff as well as to provide on-the-job training for Arts House Limited staff in the technical /production team.

2. Maintenance of all technical equipment                   

  • Ensures that all equipment at the AHL’s Venues is safely and securely stored and that the tracking of equipment movement is well documented.
  • Maintains all technical equipment in good working order.
  • Tests and services all equipment on a regular basis, ensuring that they are in good working order at all times.
  • Provides first-line repair when necessary.
  • Monitors and tracks stock of spares and consumables and requests for re-order when necessary.
  • Responsible for regular inventory taking.
  • Updates and maintains maintenance logbook/ database

3. Housekeeping of all technical equipment and production areas

  • Cleans all technical equipment when and where necessary after use
  • Cleans all production areas after use

4. Health and Safety

  • To implement safe working practices within a live entertainment working environment and ensure that you have a working knowledge of Health & Safety legislation and regulations.
  • To keep abreast of industry developments in safe and efficient working practices and audio/visual technology.
  • To ensure your team adheres to safe working practices and wears the correct PPE at all times i.e. steel toe boots/shoes
  • To report or be accountable for any team member that is guilty of unsafe work practices within the venue and its environment as well as personals of visiting productions.

5. General

  • Carries out and assumes any other duties and responsibilities as and when assigned by Technical & Production Manager.

Position Requirements:

1. Educational qualifications

  • Diploma or equivalent qualifications in a technical field 
  • Equivalent experience without qualification will be considered.

2. Training

  • Training in basic electrical work, stage lighting, mechanics, carpentry, metal work,
  • rigging, scaffolding, technical theatre, live audio reinforcement and electronics
  • (for Lighting)
  • Training in Mechanics, Carpentry, Metal Work, Rigging, Scaffolding, Technical Theatre Training in Stage Lighting, Live Audio reinforcement, Electricity, Electronics are an asset (for Staging)
  • Training in live audio reinforcement, electricity, electronics and audio recording is important (for Sound).
  • Computer literacy for all areas.
  • Training in First Aid and Fire Safety/Fire Fighting is an advantage for all areas.

3. Experience

  • Minimum three-year experience in the Performing Arts / Live Entertainment industry or similar/ related field or trade.
  • Staff Supervisory experience is essential as is the ability to work effectively while unsupervised.

4. Specific skills required

  • Ability to interpret and communicate ideas and information effectively.
  • Fluent in written and spoken English, other languages are considered an advantage.
  • Dedication to delivering a high-degree of customer service.
  • Ability to take a proactive, methodical approach to problem-solving.
  • Willingness to work within a team and accept direction is essential.
  • Openness to ongoing training and professional development both with-in and beyond one’s area of expertise.
  • Willingness to conduct training for other Production Personnel.
  • Broadmindedness in terms of willingness to work in the performing arts.
  • Adept at working safely with hand and power tools including while working at height.
  • Capable of the manual handling of heavy objects.
  • Able to be “hands on”, work long and irregular hours.

5. Physical requirements

  • Environment: Office, theatre, and stage environment; exposure to noise, dust and electrical energy; work with machinery; work at heights on scaffolding and ladders.
  • Physical: Sufficient physical ability to work in an office setting and operate office equipment; work with and around equipment and machinery; perform physically demanding technical duties; walk, stand or sit for prolonged periods of time; moderate or light lifting and carrying; bending, stooping, kneeling, crawling.
  • Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment.
  • Hearing: Hear in the normal audio range with or without correction.

 





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T: +65 6332 6900 / F: +65 6336 3021 / E: enquiries@artshouse.sg
1 Old Parliament Lane Singapore 179429