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Arts House Limited (AHL) is a not-for-profit organization committed to enriching lives through the arts. AHL manages two key landmarks located in the heart of Singapore’s Civic District -- The Arts House, a multidisciplinary arts centre with a focus on literary programming, and the Victoria Theatre & Victoria Concert Hall, a heritage building that is home to the Singapore Symphony Orchestra. It also runs the Goodman Arts Centre and Aliwal Arts Centre, two creative enclaves for artists, arts groups and creative businesses, and performing arts space Drama Centre. AHL presents the Singapore International Festival of Arts, the annual pinnacle celebration of performance and interdisciplinary arts in Singapore commissioned by the National Arts Council.

AHL was set up on 11 Dec 2002 as a public company under the National Arts Council and was formerly known as The Old Parliament House Limited. It was officially renamed Arts House Limited on 19 Mar 2014.

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Arts House Limited - Full-Time Positions: 


Please submit your applications to hr@artshouse.sg. We regret that only shortlisted candidates will be notified.


 

 

Head, Human Resource

Responsibilities & Duties:

  • Support management by providing human resources direction, advice and counsel.
  • Maintain knowledge of industry trends and employment legislation and ensure the organisation's compliance.
  • Develop strategic plans for a variety of HR matters including compensation, benefits, recruitment, health and safety etc.
  • Act to support the human factor in the company by devising strategies for performance evaluation, staffing, training and development etc.
  • Oversee all HR initiatives and systems.
  • Monitor adherence to internal policies and audit standards.
  • Manage grievances and violations invoking disciplinary action when required.
  • To carry out and assume any other duties and responsibilities as and when assigned by the Management.

Position Requirements:

  • Degree qualified
  • At least 15 years of experience in steadfast HR career.
  • Possess some years of experience in a key lead capacity and have demonstrated a strong track record in being a proactive leader.
  • Ability to influence, affect changes and engage with management.
  • Comfortable being hands-on with HR operations.
  • Strong team player with good organization skills.
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Excellent communication skills.



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Head, Partnership Development

Responsibilities & Duties:

1. Strategy and planning

  • Identify strategic partners across a variety of clusters, industry, and specific area of expertise who are keen to work with AHL and develop strong, long-term partnerships.
  • Collaborate with the departments within AHL to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages.
  • Evaluate the financial, non-financial benefits and potential risks of new partnership as well as to close partnership agreements while balancing AHL goals and economic potential.
  • Lead the fundraising planning process and produce effective strategies to achieve income targets.
  • Secure funding sources for partnerships and sponsorships, including grants.
  • Collaborate with designers, marketing and communication and other relevant teams within AHL to devise partnership collateral.
  • Provide thought leadership, strategic insight, and clear communication (written and verbal) to team members on partnership, sponsorship and fundraising initiatives.
  • Develop and maintain effective partnership journeys for the development of relationships and retention.

2. Financial planning and budget management

  • Develop and track measures of success and create progress reports for all partnerships and sponsorships.
  • Responsible for cost-effective budgets to achieve action plans.


3. Administration

  • Oversee and manage the development of the team.
  • Manage an effective team that delivers fundraising income and meeting set targets.
  • To carry out and assume any other duties and responsibilities as and when assigned by the Management.

Position Requirements:

  • Bachelor Degree in Marketing/ Business Management.
  • At least 5 years of experience in sponsorship and fundraising capacity, in positions of progressive responsibility, preferably in a not-for-profit or association movement.
  • A successful track record in sponsorship or similar sales programme in meeting or exceeding an annual quota of SGD1 million. 
  • Demonstrated success in strategic planning, proposal development, and in identification, solicitation and closing of sponsorship and business deals.
  • Track record of developing corporate partnership is strongly preferred.
  • Strong interpersonal skills and business writing skills.
  • Play a strong leadership role in driving company values and translating them to colleagues.



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Head, Sales

Responsibilities & Duties:

1. Sales

  • Develop, review and report on the sales department’s long-term growth strategy, ensuring the strategic objectives are well understood and executed.
  • Establish sales objectives by forecasting and developing annual sales quotas for all AHL venues; projecting expected sales volume and profit.
  • Review, develop and implement new business initiatives and setting targets for the sales team.
  • Forming strategic partnerships with other organizations and the management to leverage their existing networks.
  • Working closely with members of the sales team to identify opportunities and generate new business.
  • Oversee the day to day management of the sales team and ensure the effective achievement of the department’s functional objectives.
  • Analyse existing market strategies and make changes, where appropriate, to promote AHL venues as the preferred venues for arts events and commercial activities.   
  • Monitors external and internal environment for development of new market segments.
  • Working with the marketing team to devise marketing materials and tools to support the sales team in increasing revenue and profits.

 
2. Communication and administration

  • Manage, monitor and communicate the financial and physical resources, administration and budgeting for the team.
  • Maintain close communications with internal function partners (such as Marketing, Facilities Management, Event Services, Centre Management etc.) to ensure excellent customer services and the selling of venue facilities.
  • Any other duties and responsibilities as and when assigned by AHL Management

Position Requirements:

  • Degree in Marketing, Business Management or relevant discipline.
  • At least 12 years in sales, marketing or business development with proven records in meeting business targets or revenues.
  • Sound commercial skills
  • Previous experience in venue hire or leasing operations are desirable.
  • Possess good communication, writing and interpersonal skills.
  • Possess good organizational and leadership skills.
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Possess tact, diplomacy and a keen sense for details.



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Deputy Head, Programme (Admin)

Responsibilities & Duties:

1. Programmes Management

  • Works as an integral member of the Programming team under the direction of the Head of Programming to develop strategies and plans for AHL programmes.
  • Work closely with the Head of Programming to articulate the direction of AHL programmes and co-lead in the development and management of relationships with artists, other arts institutions and stakeholders.
  • Works closely with the Marketing and Centre Management Teams in the marketing of AHL Venues Programmes, customer/stakeholder relationship building and contributing to the brand identity of AHL.
  • Works closely with the Partnership Team to seek out and obtaining sponsorship for arts events including making recommendations for arts grants, and in facilitating content development for AHL.
  • Resolves operational issues and conducts investigations on issues/complaints and makes recommendations on courses of action including service recovery and prevention of recurrences.
  • Responsible for the conceptualisation, development and execution of creative projects.
  • When required, can articulate programme strategy and decisions to inspire colleagues and stakeholders.

2. Administration and Budget

  • Develop and implement procedures and manuals, and standard operating policies for supporting artists, the presentation and commissioning of arts performance and running of the Programming Department.
  • Work with Head, Programming, on the overall performance, output, key objectives and development of the Programming Department.
  • Monitor and review the annual Programming budget and other resources.
  • Develop and monitor effective contracting and budgeting processes.
  • Work with Head, Programming, to ensure staffs’ professional development and potential for advancement, particularly with relevant professional skills.
  • Ensure that programming objectives are met in a cost-effective manner and within approved budgets.

3. Others

  • Acts as an ambassador for AHL, communicating our values and strategy to the wider sector.
  • Maintains an awareness of the arts sector nationally and internationally, to inform programme decisions and artistic priorities.
  • Any other duties and responsibilities as and when assigned by AHL Management.

Position Requirements:

  • Degree in Arts, Literature or relevant fields, or equivalent professional qualification
  • Minimum 5 to 7 years of programming or curating experience in an arts institution or art-centred festival. 
  • Possess good knowledge of the local performing arts and/or literary arts scene
  • team player with good organization skills
  • Good numeracy skills and meticulous with budgetary checks and controls
  • Possess good oral and computer presentation skills
  • Able to work independently and effectively under pressure to meet tight deadlines
  • Able to work on weekends and after regular office hours



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Manager, Communications

Responsibilities & Duties:

1. Communications Strategy

  • Deliver and develop a robust communications strategy and implementation plan which encompass PR and other communication vehicles, including new social platforms, video and other multi-media tools, and will be designed and developed based on research conducted to understand AHL’s multiple stakeholders and customers.
  • Develop communication strategies for delivery of corporate culture and business strategy.
  • Coordinate media interest in AHL and ensure regular contact with target media and appropriate response to media requests.
  • Act as AHL’s representative with the media and develop strong relationships with media representatives.
  • Manage media relations and maximize media opportunities.
  • Establish and drive internal and external communications strategy that positively affects employees’ and customers’ understanding, engagement and commitment with the result of an even stronger connection to AHL.
  • Actively lead, coach and mentor the Communications team.

2. Planning and Budgeting

  • Develop the department’s strategic short and long term plan, and address critical issues in the communications area.  The plan will set out objectives for each strategic area of the department and outlines plans and budget for achieving those objectives.
  • Drive continual process improvements and implement best practices to the smooth operations of the communications functions.
  • Keep abreast of the development in the field of communications and public relations, not-for-profit management and governance.
  • To carry out and assume any other duties and responsibilities as and when assigned by the AHL Management.

Position Requirements:

  • University graduate in Business, Marketing, Communications or an equivalent combination of education, training and expertise.
  • Minimum 5 years of relevant work experience in public relations, corporate communications Experience in branding and digital communications.
  • Some experience in the arts or social sector will be an added advantage.
  • Strong communicator with excellent written, presentation, verbal communications.
  • Excellent interpersonal skills Strong leadership skills with organizational ability and ability to motivate and influence others.
  • Financial budgeting experience.

 

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Manager, Sales

Responsibilities & Duties:

1.Sales          

  • Implement and regularly review the strategy to maximize revenue generation through proactive venue hiring, function and commercial activities.
  • Maintain and develop good relationships with existing clients and vendors.
  • Research, Identify and reach out to potential new clients and new markets to seek out a robust pipeline of business opportunities.

2. Venue Hire

  • Manage the guest experience from the venue user’s perspective by establishing, inspiring and maintaining AHL’s guest experience as a core component of the organization’s strategic priorities and daily operations.
  • Ensure the events are managed effectively including renting of equipment, food and beverage orders from preferred caterers and venue set up.
  • Manage contractual negotiations and relationships for venue activities including the venue tenants.
  • Implement marketing strategies which promote the venue hire offer to the market, take bookings and develop key relationships.

3. Commercial Tenancy

  • Lead in the management of all commercial properties across AHL Venues including F&B outlets and office units
  • Involved in tender process, inspection of spaces, leasing contract negotiations, contract preparations and relationship management

4. Administration

  • Maintain the venue hiring calendar, hire agreements, renewals and all correspondences with tenants, past, current and potential clients.
  • Liaise with key venue stakeholders on facilities management, security and cleaners.
  • Communication of venue activity to relevant staff including the Centre Manager and finance.
  • Maintain an up-to-date database of customers.
  • Ensure timely submission of report and forecasting.
  • Assist in budget and control.
  • Any other duties and responsibilities as and when assigned by AHL Management.


Position Requirements:

  • Diploma/ Degree or equivalent professional qualification.
  • Minimum 5 to 7 years of relevant experience.  Previous experience from venue hire or leasing operations.
  • Proven experience of successfully planning and delivering corporate/ private events, ideally arts events.
  • A creative and target driven individual with excellent interpersonal skills.
  • Having established and maintained efficient and effective project monitoring and evaluation systems.
  • Target driven with proven sales ability.
  • A diplomatic person who is confident and effective at dealing with people at all levels.
  • Articulate and persuasive speaker and writer.
  • A co-operative team player and effective networker who fosters excellent internal and external partnerships and relationships.
  • Highly organized and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
  • Ability to work under pressure and prioritise tasks, as directed as well as using own initiative.
  • A ‘service driven’ and ‘can do’ attitude.
  • Creative person with an interest in arts will be ideal.
  • Personal commitment to continuous self-development.


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Senior Executive/Executive, Events Marketing

Responsibilities & Duties: 

  • Assist in event marketing and communications campaigns for festivals and events that encompass mainly digital paid media, social media, email marketing, PR, festival branding, etc.
  • Assist in the development of social media content and promotional calendar including pre, during and post programmes ensuring consistency of message across all AHL communication channels.
  • Conceptualise and craft social content that people love and connect with – sparking conversations, shares, likes and followers. Experiment with new and existing content formats across still, gifs, videos, contest, polls, live-streams etc.
  • Assist in the development and maintenance of databases.
  • Copywriting and proofreading creative copy.
  • Basic office administration including but not limited to filing, archival of collaterals and other administrative duties.
  • Work closely with internal departments and external vendors to ensure programmes/festival success.
  • To carry out and assume any other duties and responsibilities as and when assigned by the AHL Management.
  • Manage the procurement process and keep track of project budget.

Position Requirements:

  • Degree/Diploma in Marketing, Mass Communication or any relevant field.
  • Minimum 1 to 2 years of relevant experience.
  • Basic understanding and hands-on experience on tools in social analytics, listening, publishing, graphic design and video production/editing.
  • Basic Photoshop/Illustrator/Dreamweaver is an advantage.


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Senior Executive, Sales

Responsibilities & Duties:

1. Sales

  • Implement and regularly review the strategy to maximize revenue generation through proactive venue hiring, function and commercial activities.
  • Research, Identify and reach out to potential new clients and new markets to seek out a robust pipeline of business opportunities.
  • Maintain and develop good relationships with existing clients and vendors.

2. Venue Hiring & Client Retention

  • Manage the guest experience from the venue user’s perspective by establishing, inspiring and maintaining AHL’s guest experience as a core component of the organization’s strategic priorities and daily operations.
  • Ensure the events are managed effectively including renting of equipment, food and beverage orders from preferred caterers and venue set up.
  • Manage contractual negotiations and relationships for venue activities including the venue tenants.
  • Implement marketing strategies which promote the venue hire offer to the market, take bookings and develop key relationships.


3. Administration & Communications

  • Maintain the venue hiring calendar, hire agreements, renewals and all correspondences with tenants, past, current and potential clients.
  • Maintain close communications with internal function partners (such as Marketing, Facilities Management, Centre Managers, etc.) to ensure excellent customer services and the selling of venue facilities.
  • Maintain an up-to-date database of customers.
  • Ensure timely submission of report and forecasting.
  • Assist in budget and control.
  • Communication of venue activity to relevant staff including the Centre Manager and finance.
  • Any other duties and responsibilities as and when assigned by AHL Management.


Position Requirements:

  • Diploma/ Degree or equivalent professional qualification.
  • Minimum 3 to 4 years of relevant experience.  Previous experience from venue hire or leasing operations.
  • Proven experience of successfully planning and delivering corporate/ private events, ideally arts events.
  • A creative and target driven individual with excellent interpersonal skills.
  • Having established and maintained efficient and effective project monitoring and evaluation systems.
  • Target driven with proven sales ability.
  • A diplomatic person who is confident and effective at dealing with people at all levels.
  • Articulate and persuasive speaker and writer.
  • A co-operative team player and effective networker who fosters excellent internal and external partnerships and relationships.
  • Highly organized and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
  • Ability to work under pressure and prioritise tasks, as directed as well as using own initiative.
  • A ‘service driven’ and ‘can do’ attitude.
  • Creative person with an interest in arts will be ideal.
  • Personal commitment to continuous self-development.


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Maintenance Officer 

Responsibilities & Duties: 

  • Conducting checks/inspections & tests / Servicing, operating, repairing and maintaining building, electrical, electronics, mechanical equipment as well as building systems including the carpark systems
    • Conducts routine checks and inspections of the systems
    • Carries out first line and ad hoc repairs, servicing and maintenance of the systems
    • Carries out preventive maintenance programs
    • Attends to request for services from tenants and occupiers
    • Conducts energy conservation programs
    • Documents utility and service readings and plant/system operating conditions
    • Monitors contractors’ works
    • Ensure that all safety and security measures are adhered to 
  • Responsible for simple building maintenance & repairs e.g. painting, carpentry, masonry, plumbing, sanitary works etc. 
  • Inventory control and stock take
    • Draws stocks of spares and consumables and requests for re-order when necessary
    • Assists in inventory and stock audit
    • Keeping maintenance records
  • To carry out and assume any other duties and responsibilities as and when assigned by engineers and senior management.

Position Requirements:

  • NTC2/3 in Electrical/Mechanical/Plumbing/Refrigeration/Building Certificate from a recognized training institute
  • At least 3 years working experience in building maintenance with developers or hotels
  • Troubleshooting capabilities, communications and teamwork skills are crucial
  • Irregular hours and shift work is required. Perform shift duties (2 shifts)
  • Performs emergency call back duty 

 


ARTS HOUSE LIMITED - CONTRACT POSITION:

Content Marketing Manager (6 Months Contract)

Responsibilities & Duties: 

  • Develop and execute effective content marketing campaigns to drive traffic, engagement, leads, tickets sales and retention.
  • Develop and manage the editorial calendar across offline and digital platforms
  • Analyse content traffic metrics and the effectiveness of campaigns and messaging.
  • Develop community-building initiatives to cultivate and grow participation in community forums or targeted audiences/ groups.
  • Monitor and optimise community engagement levels.


Position Requirements:

  • Degree in Marketing/Journalism/Mass Communication or any relevant field
  • At least 5 years experience ideally in Content Management or Marketing Communications within the Arts & Culture, Media & Entertainment and Internet industry.
  • Ability to develop engaging content for a wide range of audiences.
  • A creative marketing professional, preferably with strong content creation and writing background.
  • Possess strong media relationships across this space and a proven track record of executing successful content-driven campaigns.
  • Experience within Community Management, Content Analysis, Content Development & Management, Content Planning, Social Media/Viral Marketing, would be a strong advantage.
  • Strong and dynamic team player who can manage multiple stakeholders.
  • Basic graphic design/ video production and editing is an advantage.

 

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T: +65 6332 6900 / F: +65 6336 3021 / E: enquiries@artshouse.sg
1 Old Parliament Lane Singapore 179429