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Arts House Limited (AHL) is a not-for-profit organisation committed to enriching lives through the arts. AHL manages two key landmarks located in the heart of Singapore’s Civic District – The Arts House, a multidisciplinary arts centre with a focus on literary programming, and the Victoria Theatre & Victoria Concert Hall, a heritage building that is home to the Singapore Symphony Orchestra. It also runs the Goodman Arts Centre and Aliwal Arts Centre, two creative enclaves for artists, arts groups and creative businesses, and performing arts space Drama Centre. AHL presents the Singapore International Festival of Arts, the annual pinnacle celebration of performance and interdisciplinary arts in Singapore commissioned by the National Arts Council.

AHL was set up in 11 Dec 2002 as a public company under the National Arts Council and was formerly known as The Old Parliament House Limited. It was officially renamed Arts House Limited on 19 Mar 2014.
 

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Arts House Limited - Full Time Positions: 

Please submit your applications to hr@artshouse.sg. We regret that only shortlisted candidates will be notified. 


ARTS HOUSE LIMITED - FULL TIME POSITIONS:

Head, Centre Programming

Responsibilities & Duties:

1.  Programmes Management

  • Works as an integral member of the Programming team to develop strategies and plans for AHL programmes.
  • Articulate the direction of AHL programmes and co-lead in the development and management of relationships with artists, arts institutions and stakeholders.
  • Conceptualises, develops, and executes arts programmes and projects in line with the programming strategy at other prescribed venues determined by AHL.
  • Works closely with the Marketing and Centre Management Teams in the marketing of AHL centres programmes, build customer/stakeholder relationship and contribute to the brand identity of AHL.
  • Works closely with the Partnership Team to seek out and obtain sponsorship for arts events including making recommendations for arts grants, and facilitate content development for AHL events.
  • Resolves operational issues and conducts investigations on issues/complaints and makes recommendations including service recovery and prevention of recurrences.


2.  Administration and Budget

  • Develop and implement procedures and manuals, and standard operating policies for supporting artists, the presentation and commissioning of arts performance and running of the Programming Department.
  • Work on the overall performance, output, key objectives and development of the Programming Department.
  • Monitor and review the annual Programming budget and other resources.
  • Develop and monitor contracting and budgeting processes.
  • Ensure staff professional development and potential for advancement, particularly in relation to relevant professional skills.
  • Ensure that programming objectives are met in a cost-effective manner and within approved budgets.


Position Requirements:

  • Degree in Arts, Literature or in relevant fields, or equivalent professional qualification
  • Minimum 5 to 7 years of programming or curating experience in an arts institution or art-centered festival
  • Possess good knowledge of the local performing arts scene
  • Possess good communication, writing and interpersonal skills
  • Strong team player with good organization skills
  • Good numeracy skills and meticulous with budgetary checks and controls
  • Possess good oral and computer presentation skills
  • Fluent in English
  • Able to work independently and effectively under pressure to meet tight deadlines
  • Able to work on weekends and after office hours

 

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Head, Literary Arts

Responsibilities & Duties:

1.  Programmes Management

  • Works as an integral member of the Programming team to conceptualise, develop and deliver compelling, creative and innovative literary programmes
  • Work closely with the Management to articulate the direction of literary programmes and provide literary leadership and expertise to the Programming team
  • Lead in building partnerships and artistic collaborations with other literary arts centers internationally and develop and manage relationships with artists and stakeholders.
  • Works closely with the Partnership Team to seek out and obtain sponsorship for literary arts programmes including making recommendations for arts grants.
  • Works closely with Marketing team to develop promotional strategies for literary arts programmes and events
  • Resolves operational issues and conducts investigations on issues/complaints and makes recommendations on courses of action including service recovery and prevention of recurrences

2.  Administration and Budget

  • Develop and implement procedures and manuals, and standard operating policies for supporting artists, the presentation and commissioning of arts performance and running of the Literary Arts Centre.
  • Monitor and review the annual budget and other resources for progamming.
  • Develop and monitor effective contracting and budgeting processes.
  • Ensure staff professional development and potential for advancement, particularly in relation to relevant professional skills.
  • Ensure that programming objectives are met in a cost-effective manner and within approved budgets.

Position Requirements:

  • Degree in Arts, Literature or in relevant fields, or equivalent professional qualification
  • Minimum 5 to 7 years of experience in literary education, publishing, reading literacy, or related with proven success in programme development.
  • A broad professional and literary network, or experience developing such network is essential.
  • Possess good knowledge of the local performing arts and/or literary arts scene
  • Possess good communication, writing and interpersonal skills
  • Strong team player with good organization skills
  • Good numeracy skills and meticulous with budgetary checks and controls
  • Possess good oral and computer presentation skills
  • Fluent in English
  • Able to work independently and effectively under pressure to meet tight deadlines
  • Able to work on weekends and after regular office hours

 

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Head, Communications

Responsibilities & Duties:

1.  Communications Strategy

  • Deliver and develop a robust communications strategy and implementation plan which encompass PR and other communication vehicles, including new social platforms, video and other multi-media tools, and will be designed and developed based on research conducted to understand AHL’s multiple stakeholders and customers
  • Develop communication strategies for delivery of corporate culture and business strategy
  • Coordinate media interest in AHL and ensure regular contact with target media and appropriate response to media requests
  • Act as AHL’s representative with the media and develop strong relationships with media representatives
  • Manage media relations and maximize media opportunities
  • Establish and drive internal and external communications strategy that positively affects employees’ and customers’ understanding, engagement and commitment with the result of an even stronger connection to AHL
  • Actively lead, mentor and manage the Communications team

2.  Planning and Budgeting

  • Develop the department’s strategic short and long term plan, which address critical issues in the communications area.  The plan will set out objectives for each strategic area of the department and outlines plans and budget for achieving those objectives
  • Drive continual process improvements and implement best practices to the smooth operations of the communications functions
  • Keep informed of development in the field of communications and public relations, not-for-profit management and governance

 

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Manager, Communications

Responsibilities & Duties:

1.  Communications Strategy

  • Deliver and develop a robust communications strategy and implementation plan which encompass PR and other communication vehicles, including new social platforms, video and other multi-media tools, and will be designed and developed based on research conducted to understand AHL’s multiple stakeholders and customers
  • Develop communication strategies for delivery of corporate culture and business strategy
  • Coordinate media interest in AHL and ensure regular contact with target media and appropriate response to media requests
  • Act as AHL’s representative with the media and develop strong relationships with media representatives
  • Manage media relations and maximize media opportunities
  • Establish and drive internal and external communications strategy that positively affects employees’ and customers’ understanding, engagement and commitment with the result of an even stronger connection to AHL
  • Actively lead, coach and mentor the Communications team

2.  Planning and Budgeting

  • Develop the department’s strategic short and long term plan, and address critical issues in the communications area.  The plan will set out objectives for each strategic area of the department and outlines plans and budget for achieving those objectives
  • Drive continual process improvements and implement best practices to the smooth operations of the communications functions
  • Keep abreast of the development in the field of communications and public relations, not-for-profit management and governance
  • To carry out and assume any other duties and responsibilities as and when assigned by the AHL Management

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Senior Executive / Executive, Communications

Responsibilities & Duties:

  1. Media Management
  • Collaborate with internal communications team or appointed agency to device PR plans for events and festivals
  • Maintain close communication and liaison with appointed PR agency
  • Assist in media invitation and managing RSVPs for AHL programmes
  • Involved in media hosting during AHL programmes
  • Responsible in crafting and disseminating of Media Listings for AHL programmes
  • Planning and executing of Media Preview for AHL programmes
  • Archival and Media Monitoring for the organization
  • Maintain an updated media list

 

  1. Corporate Communications
  • Assist in preparation of communications materials for presentations to various stakeholders
  • Manage filing and logistical arrangement for communications plans
  • Assist to prepare an outline and content for AHL Communications Handbook
  • Responsible for compiling AHL FAQs as part of the Communications Handbook
  • Assist in conducting Corporate Collateral Audit
  • Drafting AHL Corporate Boilerplate for use in Media Kits

 

  1. Administration
  • Draft and compile half-yearly and annual reports
  • Ensure timely payments and processing of invoices and paperwork
  • To carry out and assume any other duties and responsibilities as and when assigned by the Management

 

Position Requirements

  • Diploma or Bachelor Degree in Communications / Marketing or equivalent
  • At least 1 year of relevant working experience
  • Understand PR and communications methodology as well as general market best practices
  • Excellent communications skills
  • Team player with commitment, initiative and drive

 

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Manager, Programmes

Responsibilities & Duties:

  • Works as an integral member of the Programming team under the direction of the Head of Programming.
  • Conceptualises, develops, and executes arts programmes and projects in line with the programing strategy of the Arts House and at other prescribed venues determined by AHL
  • Proactive in developing relationships with literary artists and arts organisations.
  • Programme Administration and logistics that includes ticketing, regular monitoring and reporting of project status and budgets, front-of-house duty and customer management, and obtaining necessary approvals from internal and external parties.
  • Works closely with the Marketing and Centre Management Teams in the marketing of Arts House programmes, customer/stakeholder relationship building and contributing to the brand identity of AHL.
  • Works closely with the Partnership Team to seek out and obtain sponsorships for arts events including making recommendations for arts grants.
  • Resolves operational issues and conducts investigations on issues/complaints and makes recommendations on courses of action including service recovery and the prevention of recurrences.

Position Requirements:

  • Passionate about literary arts.
  • Degree in Arts, preferably major in English Literature. 
  • At least 3 years relevant experience in arts organisations with strong aptitude/interest for programming.
  • Fluent in English and proficiency in Malay or Tamil will be an advantage.
  • Proficiency in using and applying MS Office at work.
  • Knowledge of the arts and culture scene in Singapore
  • Possess good communication, writing and interpersonal skills.
  • Strong team player with good organisational skills
  • Able to work independently and effectively under pressure to meet tight deadlines.
  • Able to work on weekends and after regular office hours.

 

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Assistant Manager, Events Marketing

Responsibilities & Duties: 

  • Lead the event marketing activities for AHL festivals/ events
  • Assist in building the festivals/ events strategy aligned to AHL’s objectives to ensure the festivals’/ events’ success and excellence in event marketing execution
  • Build a strategic framework to social media management that meets AHL’s brand and business goals, social insights and content excellence
  • Identify and develop event marketing and communications campaigns for festivals/ events which encompass mainly digital paid media, social media, email marketing, PR, festival branding, etc
  • Develop content framework and promotional calendar including pre, during and post festivals/ events ensuring consistency of message across all communications
  • Support and take charge of several social media accounts, curating the best in class content for fan growth and retention. Cultivate and nurture the fan base to grow a strong community, in turn maximising brand experience and engagement
  • Conceptualise and craft social content that people love and connect with – sparking conversations, shares, likes and followers
  • Experiment with new and existing content formats across stills, gifs, videos, contests, pools, livestreams etc
  • Engage, interact and win over the community of followers, influencers and beyond – thus building brand reputation and trust on the social space
  • Responsible for pre and post festivals/ events reports for each programme outlining feedback for general reporting, evaluation and review, establishing measureable tracking methods, identification and implementation of best practices in all aspects of festivals/ events planning process, execution and review
  • Gather and analyse market intelligence, including market trend and consumer behaviour
  • Work closely with PR and Programming to achieve business goals
  • Responsible in assembling of financial forecast and budget creation for the festivals/ events marketing
  • Maintain close relationship with Finance team to coordinate the management of marketing budget for festivals/ events including tracking of expenses, purchase orders, etc.
  • Responsible in assembling of financial forecast and budget creation for the festivals/ events marketing.
  • Maintain close relationship with Finance team to coordinate the management of marketing budget for festivals/ events including tracking of expenses, purchase orders, etc


Position Requirements:

  • Degree in Marketing, Communications, New media or relevant field
  • Minimum 5 years of events marketing strategy, planning and execution
  • Experienced creating and crafting content both in visual and written form. On your own and through collaboration with inter departments and external partners at all levels. 
  • Expertise in community engagement, social customer care, and building reputations online 
  • Expertise in video production and editing preferred. 
  • Deep understanding and hands-on experience on tools in social analytics, listening, publishing, graphic design and video editing 
  • Live and breathe social media – across Facebook, Instagram, Twitter and Youtube.
  • People Management skills are essential.
  • Detail-oriented, highly organised and able to manage multiple tasks and projects simultaneously.
  • Strong written and verbal communications skills
  • Technical knowledge of on-line event management tools
  • Ability to work in a fast paced, high-energy work environment
  • Ability to interface with and manage vendors

 

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Senior Executive/ Executive, Business Development

Responsibilities & Duties: 

1. New Business Developments

  • Conceptualise, develop and implement long-term growth strategies to maximise revenue growth and customer satisfaction through proactive venue hiring and commercial activities
  • Research, Identify and Reach out to potential new clients and new markets to seek out a robust pipeline of business opportunities
  • Develop market strategies to promote AHL venues as the preferred venues for arts events and commercial activities
  • Maintain a network database of past, present and potential clients in developing and growing customer relationships

2. Venue Hiring & Client Retention

  • Conceptualise, develop and manage all business operations of AHL venues to achieve full bookings for arts events and functions and other commercial activities to be held in the venues
  • Support the Centre (Venue) Managers in developing and maintaining long-term relationships with existing tenants and customers
  • Render professional and diplomatic management of contract negotiations for venue and commercial tenants
  • Develop strategies in handling objections and working through with clients to achieve a positive conclusion
  • Render excellent customer service to clients who hold their events in AHL venues by overseeing and assisting in equipment rental, F&B arrangement, venue set up as ordered by the clients
  • Render personalised services by on-site presence to ensure the immediate address of concerns/problems and/or last minute requests from clients
  • Ensure the timely delivery of services and attention to clients

3. Administration & Communications

  • Maintain the Venue Hiring Calendar, Hire Agreements, Renewals and all correspondences with tenants, past, current and potential clients
  • Maintain close communications with internal function partners (such as Marketing, Facilities Management, Venue Managers, etc.) to ensure excellent customer services and the selling of venue facilities
  • Maintain up-to-date database of customers
  • Ensure timely submission of report and forecasting
  • Assist in budget and control.
  • Conduct briefing and debriefing of business development plans and activities to the relevant internal partners

Position Requirements:

  • Diploma/ Degree or equivalent professional qualification
  • Minimum 2 to 3 years of relevant experience.  Previous experience from venue hire or leasing operations will be preferred
  • Proven experience of successfully planning and delivering corporate/ private events, ideally arts events
  • Excellent interpersonal skills
  • Having established and maintained efficient and effective project monitoring and evaluation systems

 

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Executives, Finance

Responsibilities & Duties: 

  • Process and handle transactions for Accounts Receivable / Accounts Payable functions including receipts, payments, bank reconciliations and creditors reconciliation; job rotation expected
  • Assists in financial accounts closure
  • Prepare relevant financial reporting to Management
  • Contributes to accounting software and process improvement and implementation of internal control recommendations

Position Requirements:

  • LCCI-Book-keeping/ Diploma in Accounting / Finance or equivalent
  • At least 2 years of relevant experience
  • Understand accounting principles and general market best practices
  • Good systems and communications skills
  • Team player with commitment, initiative and drive
  • Fresh graduates are welcome to apply
  • Preferably able to start work immediately

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Operations Executives

Responsibilities & Duties: 

  • Carry out preventive maintenance of building facilities including electrical, air conditioning, plumbing and sanitary, fire protection system, AV system, event set up and general building repair work
  • Prepare, set up and operate all AV equipment in time for services and events
  • Ability to troubleshoot sound and audio lighting issues
  • Monitor, follow up and report on maintenance issues
  • Liase/supervise and co-ordinate with building vendors/term contractors on repairs and maintenance work of the various system, including obtaining quotations for works
  • Maintain proper maintenance documentation and tracking of repair work


Position Requirements:

  • NITEC in Mechanical/Electrical/Building Engineering or equivalent
  • Minimum 2-3 years’ experience in building maintenance of commercial buildings, schools or museums
  • Knowledge in audio visual technicalities and systems
  • Able to commence work immediately. Able to work on shifts, weekends and public holidays

 





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T: +65 6332 6900 / F: +65 6336 3021 / E: enquiries@artshouse.sg
1 Old Parliament Lane Singapore 179429